A Company with Roots
Star Park was formed in 1997 and currently operates a system of 36 parking and valet locations that include high-rise garages and surface lots in Portland's Central City and Vancouver, Washington. Our parent company, BPM Development, has heritage in the Northwest's property development scene that stretches back more than 70 years. Over the years, it outsourced the parking management function of various developments, but was never satisfied with the customer service or the integrity of the local providers. In 1997 with the opening of its Alder Street Garage and Retail Center, BPM recognized an opportunity to bring an honest, service-oriented approach to the parking management industry in Portland.
A team of industry veterans who shared this philosophy was established. That group remains in place today and the Star Park management team has more than 30 years of experience within the Portland parking market, including first-hand knowledge of nearly every major downtown parking facility.
A Satisfied Staff is a Serving Staff
Not only is Star Park's top management tremendously experienced, our entire staff is quality-conscious and service-oriented. Our parking attendants receive extensive training in every aspect of their jobs, including customer service, accounting and cash control, vehicle and customer safety, company policy and lot/garage operations. We insist on:
- Clean, well-maintained facilities
- Friendly, courteous, well-trained employees
- Attentive, personal service
Star Park is committed to employment longevity; we value our employees' commitment and dedication by offering a comprehensive benefit package for all eligible employees that includes paid vacation, sick pay, holiday pay, group life insurance, health care benefits with a Section 125C pre-tax option and a 401(k) retirement plan.
Trust and Responsibility
Our integrated revenue management system records are audited daily. For lots that generate high volumes in a short period of time, bonded personnel perform cash sweeps and deposit funds into a safe. We provide you with extensive reports customized to your needs, detailing daily, weekly and monthly activity. For managed properties, we set up a client trust account into which all revenues are immediately deposited. This allows you to start earning interest the day you earn the money.
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